Job specifics

work type

Full-time

Shift and schedule

Rotating roster
Shift work

Location

Sydney NSW

Detailed description

At Hyatt, we are defined by care. We can tell by the way we treat our guests and each other. It is our greatest strength. Together, we establish relationships, recognize accomplishments, and foster inclusive settings.

Every level of your career may be found at Hyatt, and we now have a fantastic opportunity for a Housekeeping Office Assistant to join our team.

Situated in Sydney’s Central Business District, next to Darling Harbor. For both business and pleasure travelers, the Hyatt Regency Sydney offers a sanctuary of tranquility. The hotel, which has 878 bedrooms, several dining options, and event facilities, is Australia’s largest luxury hotel. In the center of the city, the hotel has more than 3,700 square meters of modern conference and event space, including 22 meeting rooms and two large ballrooms with views of Darling Harbor.

Among the advantages of working with Hyatt are:

• 12 complimentary nights of lodging worldwide with Hyatt are offered after 90 days of service (T&Cs apply).
• Reduced lodging costs for friends, family, and coworkers.
• Programs for rewards and recognition.
• Opportunities for learning and growth.
• The uniform is completely laundered.
• City parking with a discount.
• The chance to become a part of a global organization with countless career prospects.

The Part:

You will be the administrative lifeblood of the housekeeping office as our housekeeping office assistant. You will help coordinate administrative housekeeping tasks for the management team. You will contribute significantly to the examination of service inquiries by utilizing your excellent written and spoken communication abilities. You will be passionate about helping others and demonstrating concern in your day-to-day work.

Included in the duties are:

• Assisting the Executive Housekeeper and the Housekeeping management team with administrative tasks
• Examining service problems and reacting to visitor comments on social media and HySat/Medallia
• Making it easier to track consumption levels and take inventory
• Keeping track of lost and found things, keeping databases up to date, and communicating with guests
• Active participation in creating and maintaining HotSOS guidelines, helping with reporting as needed
• Helping to distribute office emails and schedule couriers for outbound mail and postal deliveries
• Observe health and safety regulations by keeping the office space nice and orderly.

Our ideal applicant will have:

• Experience working in a large hotel or other hospitality setting
• Strong computer skills,
• outstanding writing and verbal communication abilities,
• And prior experience with Medallia and OPERA are preferred.
• A strong desire to provide excellent visitor service
• In Australia, legitimate working rights
• The capacity to work 38 hours a week on a rotating schedule